Edimax-technology IC-3005Wn User Manual download pdf (Page 104)

104

Chapter V: Appendix

5.1 Troubleshooting

If the IP camera is not working properly, before you contact the dealer of

purchase for help, please check the troubleshooting list here, this may help

you to solve the problem by yourself and therefore saves your valuable time.

Scenario

Possible Solution

I can not connect to

IP camera

a. Please confirm the IP address setting of the

computer you‟re using. If they‟re not in the same

subnet, they will not be able to communicate with

each other.

b. Please make the IP address you used to connect to

the IP camera is correct.

c. If you forget the IP address of the IP camera, you

will have to reset it to factory default value (which is

192.168.2.3) by pressing „reset‟ button at the bottom

of the IP camera. You‟ll need a pen or pin to be able

to press the reset button. Press and hold reset button

for 5 seconds, then try to connect to the IP camera

with IP address „192.168.2.3‟ again.

d. Please make sure IP camera is correctly powered

(the „Power‟ LED should be on).

e. If you‟re trying to connect to the IP camera from

Internet, please make sure the port that IP camera

uses (Video and HTTP port, see section 2.3.1) is not

blocked by firewall or other software / hardware.

f. Contact dealer of purchase for help, if above

solutions do not work.

Image refreshes

very slow

a. Try a higher frame rate setting, if it‟s not 30.

b. Try a lower resolution.

1 2 ... 99 100 101 102 103 104 105 106 107 108 109 ... 115 116

No comments

Edimax-technology IC-3005Wn User Manual Page 104