Edimax-technology IC-3115W User Manual download pdf (Page 140)

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10.4 Troubleshooting

Please don’t panic if you find this network camera is not working properly.

Before you send this network camera back to us, you can do some simple

checks to save your time:

Problem description

Possible solution(s)

Can’t connect to the

network camera

1) Please check the IP address of the network

camera again.

2) Please make sure the network cable is correctly

connected to your local area network.

3) Please make sure power cable is correctly

connected to the network camera.

4) Please make sure the network camera is

switched on (the LED lights on the network

camera will light up), if LED lights are not

switched off in the configuration menu (System

-> Basic -> LED light).

No network camera found

1) The ‘auto search’ function only works on

network cameras located on local area network.

No image

1) If the place where the network camera is

installed is too dark, try to add some lights

when possible.

2) Check if there’s anything covering the lens.

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Edimax-technology IC-3115W User Manual Page 140